For metal roofs -- Colorbond, corrugated iron, flat roof systems, and anything involving flashings -- a licensed plumber is the right call. Metal roof work falls under a plumbing licence in Victoria. Most roofers specialise in installing new roofs and generally won't return to investigate leaks on existing ones. If you've already called a roofer and been turned away or given an incomplete fix, a licensed plumbing team experienced in roof leak investigation is exactly what you need next.

Almost certainly because the actual entry point was never found. Water travels before it drips -- so the visible damage and the actual entry point are often in completely different locations. A repair that addresses the area above the stain rather than tracing the water back to its source will fail at the next rain event. Our investigation process starts at the symptom and traces back to the source before any repair work begins.

Yes. An intermittent leak is still causing damage every time it occurs -- to insulation, plasterboard, and potentially timber framing. And the fact that it only appears in heavy rain often means the entry point is a weather-folding or flashing failure that requires specific force to reveal itself. These are exactly the leaks most commonly missed by a quick visual inspection. They need a structured investigation, not a surface patch.

We know taking time off work for a trades visit is disruptive, so we'll always be straight with you about what a job involves. A straightforward repair -- a failed flashing, a cracked ridge cap, a single point of entry -- is usually completed in a single visit. On complex roofs with multiple issues, a second visit after the next rain event is sometimes needed to confirm everything is sealed. We'll tell you that honestly before we start -- not after.

Not necessarily -- and we won't tell you that you do unless it's genuinely the right answer. Many roof leaks can be repaired effectively with targeted work on the specific failure points. Where a roof is ageing and has multiple areas of concern, we'll give you an honest assessment of what targeted repair will achieve and what the longer-term outlook is -- so you can make an informed decision about repair versus replacement on your own timeline and budget.

It depends on what's causing it and how accessible the entry point is. A single flashing repair is significantly less involved than a job requiring multiple penetration reseals, ridge capping replacement, and weather folding correction across an entire roof section. We give you a clear cost before we start any significant work. What we tell you before we start is what you pay when we finish.

Tile roof repairs -- replacing broken tiles, repointing ridge caps -- sit outside the standard plumbing licence and are generally handled by specialist tile roofers. Where a tile roof is leaking at a flashing, penetration, or metal component, we can address that element. If the issue is with the tiles themselves, we'll tell you honestly and point you in the right direction rather than attempt work outside our expertise.